Terms of Service

Last updated: October 13, 2026

Welcome to Connecto. These Terms of Service ("Terms") govern your access to and use of the Connecto website at https://getconnecto.app and the Connecto mobile application (collectively, the "Service"), operated by Connecto ("we," "us," or "our").

Please read these Terms carefully before using the Service. By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

1. Eligibility and Accounts

1.1 Eligibility

You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that you are at least 13 years of age. If you are under the age of legal majority where you live, you may use the Service only with the permission of a parent or legal guardian, who agrees to these Terms on your behalf.

1.2 Account Registration

To access certain features of the Service, you must create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

1.3 Account Restrictions

  • One Account Per Person: You may only create and maintain one account. Creating multiple accounts is prohibited.
  • No Account Sharing: You may not share your account credentials with others or allow others to access your account.
  • No Account Transfers: You may not sell, transfer, license, or assign your account to any other person or entity.

2. The Service

2.1 Description

Connecto is a real-time event networking platform. For attendees, the Service includes event discovery and registration, the attendee list, proximity networking, smart matching, notes, and QR badge check-in. For organizers, it includes tools to create and run events, manage registration and attendees, check people in, and an AI assistant.

2.2 Service Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

2.3 Service Availability

We do not guarantee that the Service will be available at all times. We may experience hardware, software, or other problems, or need to perform maintenance, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Service at any time without notice to you.

2.4 AI Features

Icebreakers, match suggestions, and other content generated by AI are suggestions only. They may be inaccurate or incomplete, and they are not an endorsement of any person, event, or organization. Use your own judgment before acting on them.

3. Event Organizers and Third Parties

3.1 Platform Role

Connecto is a platform that connects event attendees with event organizers. We are not the organizer, host, or producer of any events listed on the Service. Event organizers are independent third parties who are solely responsible for their events.

3.2 Event Organizer Responsibility

Event organizers are responsible for:

  • The accuracy of event information and descriptions
  • The quality and delivery of their events
  • Compliance with applicable laws and regulations
  • Their own terms, conditions, and privacy practices

3.3 Third-Party Services

The Service may integrate with or contain links to third-party services, websites, or applications (including authentication providers and event organizer platforms). We do not control and are not responsible for these third-party services. Your use of third-party services is governed by their respective terms and privacy policies.

3.4 No Endorsement

The inclusion of any event, organizer, sponsor, or third-party service on our platform does not constitute an endorsement, guarantee, or recommendation by Connecto.

3.5 Organizers

If you organize an event on the Service, you and your event's team can view the event's attendee list and registration answers, and check attendees in by scanning their QR badge. You must have the authority to collect and use attendee information for your organization or institution, and you may use it only to run your event, in line with applicable law and your institution's policies.

Photography and recording at an event are governed by the organizer's own policies, not by these Terms.

4. Fees

The Service is currently free. If we introduce paid features we will update these Terms.

5. User Content

5.1 Your Content

The Service allows you to create, upload, post, share, and store content, including profile information, photos, notes, registration answers, and other materials ("User Content"). You retain ownership of your User Content, subject to the license granted below.

5.2 License Grant

By submitting User Content to the Service, you grant Connecto a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, display, and transmit your User Content solely to operate and provide the Service, including showing it to event organizers and other users as the Service's features and your settings allow, and to let our service providers do so on our behalf.

This license ends when you delete the User Content or your account, except for content already shared with others as described in Section 5.3, or copies we must keep to comply with the law.

5.3 Content Shared with Others

User Content that you share with other users (such as content you post in event spaces or share with an event organizer) may remain visible to those users even after you delete your account. Once content is shared, we cannot guarantee its removal from all locations.

5.4 Content Representations

You represent and warrant that:

  • You own or have the necessary rights to your User Content
  • Your User Content does not violate the rights of any third party
  • Your User Content complies with these Terms and all applicable laws

5.5 Content Removal

We reserve the right (but have no obligation) to review, monitor, and remove User Content at our sole discretion, for any reason, without notice.

5.6 Notes About Other People

Notes and action items you write about other users are private to you and are never shown to the person they are about. You may not use them, or anything else from the Service, to harass anyone or to collect and publish another person's personal information (doxxing).

6. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

6.1 Illegal and Harmful Activities

  • Violating any applicable law, regulation, or third-party rights
  • Engaging in illegal activities or promoting illegal conduct
  • Harassing, threatening, intimidating, or bullying other users
  • Posting hate speech, discriminatory content, or content that promotes violence
  • Stalking or otherwise harassing any person

6.2 Deceptive Practices

  • Impersonating any person or entity, or falsely claiming affiliation with any person or entity
  • Creating fake accounts or providing false information
  • Sending spam, unsolicited promotions, or commercial messages
  • Engaging in phishing or social engineering attacks

6.3 Technical Abuse

  • Uploading viruses, malware, or other malicious code
  • Attempting to gain unauthorized access to the Service or other users' accounts
  • Circumventing, disabling, or interfering with security features of the Service
  • Using automated means (bots, scrapers, crawlers) to access or collect data from the Service without our express written permission
  • Interfering with or disrupting the Service or servers/networks connected to the Service
  • Reverse engineering, decompiling, or disassembling any portion of the Service

6.4 Intellectual Property Violations

  • Infringing any patent, trademark, copyright, or other intellectual property rights
  • Posting content you do not have the right to share

6.5 Privacy Violations

  • Collecting or harvesting personal information of other users without their consent
  • Sharing others' private or confidential information without authorization

7. Intellectual Property

7.1 Our Intellectual Property

The Service and its entire contents, features, and functionality (including but not limited to all information, software, code, text, displays, images, video, audio, design, selection, and arrangement) are owned by Connecto, its licensors, or other providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Limited License to Use Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal, non-commercial use. This license does not include the right to:

  • Modify or copy the Service or its content
  • Use the Service for any commercial purpose without our written consent
  • Remove any copyright, trademark, or other proprietary notices

7.3 Trademarks

Connecto, our logo, and any other Connecto product or service names are trademarks of Connecto. You may not use these trademarks without our prior written permission. All other trademarks not owned by us that appear on the Service are the property of their respective owners.

7.4 Feedback

If you provide us with feedback, suggestions, or ideas about the Service ("Feedback"), you grant us the right to use such Feedback without restriction and without compensation to you.

8. DMCA Copyright Policy

We respect the intellectual property rights of others and expect users to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), we will respond to notices of alleged copyright infringement.

8.1 Filing a DMCA Notice

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated copyright agent with the following information:

  • A physical or electronic signature of the copyright owner or authorized agent
  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the material that is claimed to be infringing, with enough detail so that we may locate it
  • Your contact information (address, telephone number, email)
  • A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
  • A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

8.2 Copyright Agent

Send DMCA notices to: connecto@ibyo.com

8.3 Repeat Infringers

We may terminate the accounts of users who are determined to be repeat infringers.

9. Termination

9.1 Termination by You

You may terminate your account at any time by deleting your account through the Service settings or by contacting us at connecto@ibyo.com. Upon termination, your right to use the Service will immediately cease.

9.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. We may also terminate or suspend your account if we discontinue the Service.

9.3 Effect of Termination

Upon termination:

  • Your right to use the Service will immediately cease
  • We may delete your account and User Content (subject to our data retention practices)
  • The following sections will survive: User Content licenses, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions

10. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, CONNECTO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT ON THE SERVICE
  • WARRANTIES REGARDING ANY EVENTS, EVENT ORGANIZERS, SPONSORS, OR OTHER THIRD PARTIES

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • NO CONSEQUENTIAL DAMAGES: IN NO EVENT SHALL CONNECTO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • LIABILITY CAP: OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
  • NO LIABILITY FOR THIRD PARTIES: WE ARE NOT LIABLE FOR THE ACTIONS, CONTENT, OR CONDUCT OF ANY EVENT ORGANIZERS, SPONSORS, OTHER USERS, OR THIRD PARTIES.
  • NO LIABILITY FOR LOST DATA: WE ARE NOT LIABLE FOR ANY LOSS OR CORRUPTION OF DATA, INCLUDING USER CONTENT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. Indemnification

You agree to indemnify, defend, and hold harmless Connecto, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your User Content
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Your violation of any applicable law or regulation

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

13. Dispute Resolution

13.1 Informal Resolution

Before filing a formal dispute, you agree to try to resolve any dispute informally by contacting us at connecto@ibyo.com. We will try to resolve the dispute informally by contacting you via email. If the dispute is not resolved within 30 days of submission, either party may pursue the remedies available under applicable law.

13.2 EU/UK Users

If you are a resident of the European Union or United Kingdom, nothing in these Terms shall deprive you of any mandatory consumer protection rights under the laws of your country of residence, and you may bring legal proceedings in the courts of your country of residence.

14. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:

  • Posting the updated Terms on the Service with a new "Last Updated" date
  • Sending an email notification to registered users
  • Displaying a prominent notice within the Service

Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the new Terms, you must stop using the Service.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or policies published by us on the Service, constitute the entire agreement between you and Connecto regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

15.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

15.6 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

15.7 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet or telecommunications failures.

16. Mobile Application Terms (App Store & Play Store)

The following additional terms apply when you download, install, or use our mobile application from the Apple App Store or Google Play Store.

16.1 App Store (Apple) Terms

If you download or use our iOS application from the Apple App Store, you acknowledge and agree that:

  • These Terms are between you and Connecto only, not with Apple Inc. ("Apple"). Connecto, not Apple, is solely responsible for the App and its content.
  • Apple has no obligation to provide any maintenance or support services for the App.
  • In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App. Apple has no other warranty obligation with respect to the App.
  • Connecto, not Apple, is responsible for addressing any claims relating to the App, including but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
  • In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Connecto, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
  • You represent and warrant that: (a) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
  • You must comply with applicable third-party terms of agreement when using the App (e.g., your wireless data service agreement).

16.2 Google Play Store Terms

If you download or use our Android application from the Google Play Store, you acknowledge and agree that:

  • These Terms are between you and Connecto only, not with Google LLC ("Google"). Connecto, not Google, is solely responsible for the App and its content.
  • Google is not responsible for the App or any content therein.
  • Google has no obligation to provide any maintenance, support, or other services for the App.
  • Google is not responsible for addressing any claims by you or any third party relating to the App.
  • You must comply with the Google Play Store Terms of Service in addition to these Terms.

16.3 Mobile App License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use our mobile application on a device that you own or control, solely for your personal, non-commercial purposes.

16.4 Device Permissions

Our mobile application may request access to the following features on your device:

  • Camera: For profile photos and QR code scanning
  • Photos: To choose a profile picture or an image you want to share
  • Location: While you use the app, for proximity networking and nearby events
  • Bluetooth: For proximity networking
  • Notifications: To send you event updates
  • Calendar (add only): To add an event you choose to your calendar

By turning on proximity discovery, you consent to your device broadcasting an anonymous, regularly changing identifier over Bluetooth that other nearby users of the app can detect, as described in our Privacy Policy.

You may grant or deny these permissions through your device settings. Denying certain permissions may limit the functionality of the App.

16.5 App Updates

We may release updates to the App from time to time. You agree to install such updates as they become available. Some updates may be required for you to continue using the App. You acknowledge that we may automatically update the App on your device without additional notice.

16.6 Account Deletion

In accordance with Apple App Store and Google Play Store requirements, you can delete your account and associated data at any time through:

  • In-App: Settings > Account > Delete Account
  • Website: https://getconnecto.app > Account Settings > Delete Account
  • Email: Contact connecto@ibyo.com with subject "Account Deletion Request"

Upon account deletion, your personal data will be deleted within 30 days, subject to legal retention requirements as described in our Privacy Policy.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Connecto

Email: connecto@ibyo.com